Academic Resource Centre

Terms and Conditions

Last Updated: July 14, 2025

Welcome to Academic Resource Centre (arcsedu.in)! These Terms and Conditions ("Terms") govern your access to and use of the arcsedu.in website and all related services, content, and products offered by Academic Resource Centre ("ARC", "we", "us", or "our").

By accessing or using arcsedu.in, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the website or to particular products and services. If you do not agree to these Terms, please do not use our website.

1. Definitions

"Website" refers to arcsedu.in.
"User," "You," "Your" refers to any individual or entity accessing or using the Website.
"Content" refers to all text, images, videos, audio, documents, data, information, and any other materials available on the Website.
"Services" refers to any educational programs, courses, study materials, assessments, consultations, or other offerings provided by ARC through the Website or offline.
"Account" refers to a registered user profile on the Website.

2. Acceptance of Terms

Your access and use of the Website and Services signify your unequivocal acceptance of these Terms. If you are under the age of 18, you must obtain the consent of your parent or legal guardian to use this Website and Services. By using the Website, you represent and warrant that you are at least 18 years of age, or if you are a minor, that you have obtained parental/guardian consent and that your parent/guardian agrees to be bound by these Terms.

3. Use of the Website and Services

a. Eligibility: You must be legally capable of entering into a binding contract to use our paid Services. If you are a minor, a parent or guardian must register and be responsible for your usage.

b. Account Registration:* To access certain features of the Website or Services, you may be required to register for an Account. * You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. * You are responsible for maintaining the confidentiality of your Account credentials (username and password) and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account. * ARC reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

c. Permitted Use:* You may use the Website and Services solely for your personal, non-commercial, educational purposes. * You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.

d. Prohibited Conduct: You agree not to: * Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website, Content, or Services without our express written permission. * Distribute, transmit, or make available any Content from the Website, including study materials, to unauthorized third parties. * Use any automated system, including "robots," "spiders," or "offline readers," to access the Website in a manner that sends more request messages to the ARC servers than a human can reasonably produce in the same period by using a conventional web browser. * Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any ARC server, or to any of the Services offered on or through the Website, by hacking, password "mining," or any other illegitimate means. * Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. * Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

4. Intellectual Property Rights

a. Ownership: All Content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Academic Resource Centre or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.

b. Limited License: ARC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content and Services for your personal, non-commercial, educational purposes, strictly in accordance with these Terms.

c. Restrictions: You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, without the prior written consent of ARC.

5. Fees and Payments

a. Pricing: Prices for Services are subject to change without notice. ARC reserves the right at any time to modify or discontinue any Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

b. Payment Terms: All fees for Services must be paid in advance or as per the specific payment schedule communicated for a particular Service. ARC reserves the right to suspend or terminate access to Services if payment is not received as per the agreed-upon terms.

c. Refunds and Cancellations: Our refund and cancellation policy is detailed [Link to Refund Policy Page - Highly Recommended to have a separate, clear Refund Policy]. By agreeing to these Terms, you acknowledge and accept our refund and cancellation policy.

6. Disclaimer of Warranties

a. "As Is" Basis: The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

b. No Guarantee: ARC does not warrant that the Website will operate error-free or that the Website and its servers are free of computer viruses or other harmful mechanisms. ARC does not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

c. Accuracy of Information: While we strive to provide accurate and up-to-date information, ARC does not warrant the accuracy, completeness, or usefulness of any information presented on the Website. Any reliance you place on such information is strictly at your own risk.

7. Limitation of Liability

In no event shall ARC, its affiliates, directors, employees, agents, or licensors be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:

Your use or inability to use the Website or Services.
Any conduct or content of any third party on the Website.
Any content obtained from the Website.
Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Indemnification

You agree to indemnify, defend, and hold harmless Academic Resource Centre, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms or your use of the Website or Services.

9. Links to Third-Party Websites

The Website may contain links to third-party websites or services that are not owned or controlled by ARC. ARC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that ARC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Modifications to Terms

ARC reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India, specifically the laws applicable in Tiruppur, Tamil Nadu, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Tiruppur, Tamil Nadu, for the resolution of any disputes arising out of or relating to these Terms or your use of the Website.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by ARC on the Website, constitute the entire agreement between you and ARC concerning your use of the Website and Services.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Academic Resource Centre, Tiruppur, Tamil Nadu, India Email: chandru@arcsedu.in Phone: 9003414978

Return and Refund Policy

Academic Resource Centre (arcsedu.in)

Last Updated: July 14, 2025

At Academic Resource Centre (ARC), we are committed to providing high-quality educational services. We understand that circumstances may arise where a student needs to withdraw from a course. This policy outlines the terms and conditions for refunds and cancellations.

By enrolling in any course offered by ARC, you agree to abide by this Refund and Cancellation Policy. Please read it carefully before making a purchase.

1. General Policy

All refund requests must be submitted in writing via email to admin@arcsedu.in.
Refund requests will be processed based on the date of receipt of the written request.
All refunds will be processed and credited to the original payment method used during enrollment within [e.g., 1-5] business days of approval.
ARC reserves the right to modify or amend this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

2. Eligibility for Refund

Refund eligibility depends on the type of course, the time of cancellation, and the extent of course access/usage.

A. Online/Digital Courses (Self-Paced or Live Online)

Within [e.g., 7] days of purchase AND before accessing [e.g., 10% / Module 1 / first live session]:
- A full refund, minus any non-refundable charges (as detailed in Section 3), may be issued.
- "Accessing" includes, but is not limited to, logging into the learning platform, downloading course materials, or attending any live sessions (even partial attendance).
After [e.g., 7] days of purchase OR after accessing [e.g., 10% / Module 1 / first live session]:
- No refunds will be provided. This is because once significant access to digital content or initial live instruction is granted, the service is considered to have commenced and intellectual property has been delivered.
Technical Issues: If you are unable to access the subscribed content or services due to a proven technical issue on ARC's part, which cannot be resolved within a reasonable timeframe, a full or partial refund may be considered on a case-by-case basis, depending on the duration and severity of the issue. Such issues must be reported immediately to our technical support.
Course Discontinuation by ARC: In the rare event that ARC discontinues a course before its scheduled completion, affected students will be offered a prorated refund for the unutilized portion of the course or an alternative course of equivalent value, at their discretion.

B. Classroom/Offline Courses (If applicable)

Cancellation [e.g., 15] days or more before the official course commencement date:
- A full refund, minus any non-refundable charges (as detailed in Section 3), may be issued.
Cancellation between [e.g., 7] and [e.g., 14] days before the official course commencement date:
- A partial refund of [e.g., 75]% of the course fee, minus any non-refundable charges, may be issued.
Cancellation less than [e.g., 7] days before the official course commencement date OR after the course has commenced:
- No refunds will be provided. Once the course has commenced or a seat has been reserved shortly before commencement, ARC incurs significant operational costs.
Non-attendance: Non-attendance or withdrawal after the course commencement date, for any reason including personal issues, health problems, or scheduling conflicts, does not qualify for a refund.

3. Non-Refundable Charges & Deductions

The following charges are typically non-refundable and will be deducted from any eligible refund amount:

Registration Fees / Admission Fees: Any specific non-refundable registration or admission fees explicitly stated at the time of enrollment.
Payment Gateway Charges: Transaction processing fees charged by banks or payment gateways (typically [e.g., 2-3]% of the transaction amount + GST).
Administrative Fees: A fixed administrative fee of [e.g., ₹500 - ₹1000] may be deducted for processing the cancellation and refund, irrespective of the course fee.
Material Costs: Costs of any physical study materials, books, or kits already dispatched or accessed digitally (if applicable).
Services Already Rendered: For partially completed services, the value of the services already provided (e.g., modules completed, live sessions attended, assignments graded) will be calculated and deducted from the refund amount.

4. How to Request a Refund

To request a refund, please send a written email to [Your Official Email Address for Refunds] with the following details:

Student's Full Name:
Course Name Enrolled In:
Date of Enrollment:
Transaction ID/Payment Receipt Number:
Reason for Refund Request:
Bank Account Details for Refund (Account Holder Name, Account Number, IFSC Code) - Note: Refund will ideally go back to original payment source, but sometimes bank transfer is needed for partial refunds or specific cases. Consult your payment gateway for best practices.

Upon receipt of your request, ARC will acknowledge it within [e.g., 2-3] business days and initiate the review process.

5. Transfer of Enrollment

In certain exceptional circumstances, and at the sole discretion of ARC, a student may be permitted to transfer their enrollment to another equivalent course or to another individual. Such requests must be made in writing and are subject to an administrative transfer fee and any difference in course fees. Transfers are not guaranteed and are subject to availability and ARC's approval.

6. Important Considerations (Indian Context)

Consumer Protection Act, 2019: While educational institutions often have specific exemptions or interpretations under this act for direct educational services, it is always advisable to maintain clear and fair policies to avoid disputes. Unfair trade practices (e.g., misleading information, failure to deliver promised services) can still lead to consumer complaints.
Digital Personal Data Protection Act, 2023: Ensure that any personal data collected during the refund process is handled in compliance with this act, particularly regarding data minimization, purpose limitation, and secure storage/deletion.
Dispute Resolution: In case of any dispute regarding refunds, the matter will be subject to the exclusive jurisdiction of the courts in Tiruppur, Tamil Nadu.

7. Contact Us

For any questions regarding this Refund and Cancellation Policy, please contact us at:

Academic Resource Centre, Tiruppur, Tamil Nadu, India Email: admin@arcsedu.n Phone: 9003414978

Terms and Conditions

Return and Refund Policy

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